Globe Telecom
Globe SIM Registration: Official Portal, Requirements and Steps
Register Globe Prepaid, TM, Globe At Home or MyFi through Globe’s official route, with separate instructions for each account and device type.
For a new Globe Prepaid or TM SIM, open Globe’s official registration page, enter the 10-digit mobile number shown after +63, then enter the six-digit OTP Globe sends. The OTP expires in five minutes. Complete the personal-information form, take a selfie, upload an accepted unexpired ID, submit and save the reference number.
Who needs this guide?
- New Globe Prepaid and TM users: complete the online registration before normal mobile service is activated.
- Globe Postpaid and Platinum users: Globe generally already holds the account information; follow only a confirmation request sent through an official Globe channel.
- Globe At Home Prepaid WiFi users: register the device’s mobile number and read the OTP from the modem inbox when instructed.
- MyFi or Mobile WiFi users: register the device number and retrieve the OTP from that device’s dashboard.
- Corporate-managed accounts and retailer SIMs: use Globe’s organization or authorized-representative process.
- New eSIM lines: registration still applies. An already registered Globe number converted through Globe’s physical-SIM-to-eSIM process does not need a second registration.
The rule covers physical SIMs and eSIMs used in phones, modems and similar devices. If you own several SIMs, register each one separately.
What to prepare
- The Globe or TM mobile number being registered.
- Access to the SMS inbox that receives the OTP; for WiFi devices, this may be the modem inbox.
- Your full name, date of birth, gender, complete address and nationality.
- One clear, unexpired government-issued photo ID accepted by Globe.
- A device that can take a clear selfie and upload the ID image.
- A way to retain the final reference number.
IDs currently listed by Globe
Globe’s current registration information lists passport, driver’s license, National ID in PVC, paper and digital forms, BIR/TIN ID, UMID, PhilPost Postal ID, SSS ID and PRC ID.
How to register Globe Prepaid or TM online
Open Globe’s official page
Go to globe.com.ph/register-sim-card and use the registration action shown there.
Enter the mobile number
After the fixed +63 country code, enter the remaining 10 digits—for example, 9171234567. Follow the exact format displayed by Globe.
Enter the OTP within five minutes
Globe sends a six-digit code to the number. Never share it with another person or enter it on a non-Globe domain.
Complete the personal-information form
Enter the requested name, birthday, gender, address and nationality accurately and consistently.
Take a selfie and upload an accepted ID
Use an unexpired ID from the live list. Keep the document readable, fully visible and free from glare.
Read the notices and attest to accuracy
Review Globe’s Privacy Notice and the declaration before agreeing. Correct OCR or typing mistakes first.
Submit and save the reference number
Keep the reference number as proof and wait for Globe’s confirmation.
Globe steps by account or device type
| Account or device | What to do | Important limit |
|---|---|---|
| Globe Prepaid / TM | Complete the full number, OTP, form, selfie and ID flow above. | Save the final reference number. |
| Postpaid / Platinum | Your information is generally already in Globe’s system. Follow a confirmation request sent by Globe. Its current page documents SIMREG to 8080 for prompted customers. | This is a prompted Postpaid/Platinum confirmation—not a prepaid status command. |
| Globe At Home Prepaid WiFi | Select or enroll the Home WiFi number in GlobeOne, choose the registration action and complete the normal form. Connect to the modem, sign in with its printed credentials and open the SMS inbox to read the OTP. | A file-size limit stated for one Home WiFi flow must not be treated as universal for every Globe product. |
| MyFi / Mobile WiFi | Connect a phone to the device and use the dashboard address documented for that model to open its message inbox, then finish the normal form. | Globe documents 192.168.8.1 for its MyFi flow; do not generalize that address to every modem. |
| LTE@Home | Only when Globe sends the relevant prompt, follow the account-specific SMS confirmation instruction that Globe provides. | Do not reuse an LTE@Home command for prepaid mobile or Home WiFi. |
| Corporate-managed account | An authorized representative supplies the organization details, representative ID and required authority documents. | Use the business route instead of forcing the consumer form. |
See the dedicated TM guide, Globe At Home guide and business-registration guide.
How to check whether a Globe SIM is registered
- Look for Globe’s successful-registration confirmation.
- Check the number in GlobeOne for its registration/account status.
- If no confirmation arrived, enter the number again through Globe’s official registration page and follow the status shown there.
- Keep the original reference number for support follow-up.
SIMREG confirmation.For all networks, see how to check SIM registration status.
Globe registration troubleshooting
| Problem | Supported next step |
|---|---|
| OTP did not arrive | Confirm that the SIM or device has signal, check the number, then use Globe’s Resend OTP control. |
| Home WiFi OTP is not on the phone | Connect to the Home WiFi, sign in to its modem dashboard with the device credentials and open the SMS inbox. |
| MyFi OTP is not visible | Connect to the device and check the dashboard message inbox documented for that model. |
| No confirmation | Enter the number again through Globe’s official registration page to check the state and retain the original reference. |
| Portal cannot be opened | Confirm the page is Globe-owned and the connection works. If the issue continues, use Globe’s official support or a Globe Store. |
| Number already registered | Use official support or a Globe Store if you do not recognize or cannot access that registration. |
| Registration succeeded, no service | Confirm the registration state, then ask Globe to separate activation, account, device and network issues. |
| ID or details mismatch | Do not invent a technical bypass. Use Globe support or a store for case-specific correction. |
More detail: registration errors · OTP troubleshooting · ID and selfie fixes.
Minors, foreign visitors, people abroad and businesses
Minor
A SIM used by a minor is registered under the parent or legal guardian. Do not submit the child as an independent adult registrant.
Foreign tourist
Globe lists the passport bio page and current visa stamp, proof of Philippine address, and return or onward ticket. Tourist registration is temporarily valid for 30 days.
Other foreign national
In addition to passport and address proof, Globe may require the applicable ACR I-Card, Alien Employment Permit, school registration/ID or Department of Justice document.
Globe Prepaid user abroad
Globe says the online portal can still be used from outside the Philippines when the user can access the number and required OTP.
Business or government account
The authorized representative supplies the organization name/address, their valid ID and the required authority document, such as a secretary’s certificate, board resolution or equivalent authorization.
See minor registration, foreign-national registration and registration while abroad.
What to do after registration
- Keep the reference number for follow-up with Globe.
- Continue normal prepaid activity. Registration does not stop ordinary SIM expiry; Globe says prepaid users still need to reload regularly.
- Report a lost or stolen SIM immediately. Ask Globe to deactivate it and visit a store for the supported replacement process.
- Report changed details or a deactivation request through official support or a store.
- Report the registered owner’s death. Globe says it deactivates the SIM within 24 hours after a valid report.
- Handle ownership changes through Globe. Globe currently documents Postpaid ownership transfer; do not assume a general prepaid self-service transfer exists.
- Physical SIM to eSIM: an already registered number converted through Globe’s process does not need a second registration; a new eSIM line does.
- Mobile Number Portability: Globe says a prepaid user porting into Globe must register with the receiving network.
Related: update details · transfer ownership · lost or stolen SIM · eSIM registration.
Frequently asked questions
Is Globe SIM registration free?
Yes. Globe says online registration is free and zero-rated.
What is the official Globe registration link?
Start at globe.com.ph/register-sim-card and use the registration action displayed by Globe.
What number format should I enter?
Globe’s current guide shows the fixed +63 code followed by the remaining 10 digits, such as 9171234567.
How long is the Globe OTP valid?
Globe’s current instructions say five minutes.
Can a minor register?
The SIM must be registered under the parent or legal guardian’s name.
Do Postpaid users register again?
Globe generally already has their account information and may ask for confirmation. Follow only an instruction sent through an official Globe channel.
How do I know registration succeeded?
Use Globe’s confirmation, GlobeOne status or the status shown when the number is entered again on Globe’s official page.
Can I register several Globe SIMs?
Yes, but each SIM must be registered individually.
Does registration stop prepaid expiry?
No. Normal prepaid validity and activity rules still apply.
Must I register again after converting to eSIM?
Not when an already registered Globe number is converted through Globe’s process. A newly issued eSIM line still requires registration.
Can I transfer a prepaid registration online?
Do not assume so. Globe currently documents ownership transfer for Postpaid while prepaid guidance remains case-specific.
What should I do if the SIM is lost?
Report it immediately through official Globe support or a store so the original can be deactivated and the supported replacement process can begin.
Official Globe sources
Related updates and explainers
SIM Registration Errors and Safe Fixes
Diagnose OTP, ID, selfie, portal, already-registered and no-service problems with safe carrier-specific next steps.
SIM Shows Already Registered but Has No Service
Separate registration status from activation, load validity, ordinary prepaid expiry and device problems when a registered
How to Retrieve a SIM Registration OTP from WiFi Devices
Find the OTP in a supported modem or WiFi device inbox and avoid applying one model’s