Unofficial guide · Last verified: July 2026 · Official portal linked below.

How to Update SIM Registration Details (2026)

ByRoman Mercado

Misspelled name, new address, or replaced ID? Carriers let you correct registration details — usually through the same portal where you first registered.

By Roman Mercado · Updated July 2026 · Unofficial guide

To update SIM registration details in the Philippines, log into the same carrier portal or app used for first registration with OTP verification. You can usually correct name spelling, address, and ID replacements when you renew documents. Major identity changes may require a store visit. Updates are free on official channels.

On this page
  1. What you can change
  2. Update online
  3. By carrier
  4. FAQ

What you can usually update

  • Misspelled name (minor corrections matching ID)
  • Address and contact email
  • Replacement ID when old ID expired and you got a new one
  • Gender or suffix if incorrectly entered

Changing the registered owner to another person is not a simple update — that is SIM ownership transfer.

Update online — general steps

  1. Go to your carrier registration portal or app
  2. Log in with your mobile number and OTP
  3. Open Profile, My Registration, or Account settings
  4. Edit allowed fields and upload new ID if prompted
  5. Submit and screenshot confirmation

By carrier

Globe / TM: simreg.globe.com.ph or GlobeOne app — look for registration profile edit.

Smart / TNT / Sun: simreg.smart.com.ph or Smart app account section.

DITO: DITO App or dito.ph/sim-registration account area.

If no edit option appears, visit a store with original ID and SIM.

Frequently asked questions

Can I change the name completely to another person?

No through a simple update. That requires ownership transfer or a new registration under the new owner’s ID, following carrier rules.

I got married and changed my surname — what do I do?

Update via portal with new ID showing married name, or visit store with marriage certificate and updated ID if carrier requires it.

Will updating registration deactivate my SIM?

Correct updates should not deactivate service. Brief review periods may limit some features until approved.

How often can I update details?

No public limit for honest corrections. Repeated suspicious changes may trigger fraud review.

Do I need a new OTP to update details?
Yes in most portal and app flows. The OTP proves you still control the SIM, so keep the SIM inserted while you update.

Sources

  • Carrier account help pages — verified July 2026

Facts last verified: July 2026.

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